Policies

Booking via Fresha for mobile appointments

When booking via Fresha for mobile appointments a £20 is payable upon booking your appointment. If you wish to re-schedule please do so within 48 hours of your appointment, and your deposit will be transferred to your new booking.

If you short notice cancel within 24 hours you will lose your deposit.

Please ensure all animals are secured for the duration of the appointment, this is to ensure cleanliness and infection control is able to be maintained throughout the duration.

I understand your animals are part of the family however they can pose a safety risk to myself, you and your pet when sharps are in use.

Please ensure parking is available in close proximity to your property, I have equipment to carry including a bed and treatment box, therefor walking what may seem like a short distance without equipment is not possible.

Real Health and aesthetics Burgess Hill

When booking via Vivago a £10 deposit is required to secure your booking.

If you cancel within 24 hours you will lose your deposit.

If you reschedule within 48 hours your deposit will be transferred to your new booking.

(parking is available on site)

A Dash of Beauty, Balcombe

When booking your appointment you will be required to pay 50% of the treatment cost to secure your appointment.

If you cancel within 24 hours you will lose your deposit.

(parking is available on site)